In today’s world of cut-throat competition, optimizing the input costs in your manufacturing ought to be an on-going process. It makes the end product cost-competitive. But this doesn’t mean that we must compromise on quality or the features or the quality promised to the customer.
Any time we fall short of serving the customer with the full measure, it is construed that we are using ‘wicked scale’. It is like giving a cup to tea which is not filled to the brim or like shipping a product which is not of impeccable quality.
In other works, if we are not sure of having put in our 100% efforts to give the best, it amounts to our using deceptive scales in our measure.
Let’s give our cent per cent every time while serving the customer.
This article comes from my own Book - 'Being Customer Centric'
The Book reveals the Practices & Principles for having Profitable Customers for Life.
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- About Arunaagiri Mudaaliar
Arunaagiri is an Author of best selling books like 'Unleash your Potential' & 'Jogging for Life Success', an International Sportsman, a Successful Entrepreneur, a widely loved Yoga Teacher and a reputed International Corporate Trainer.
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